Comprehensive Privacy & Data Collection Policy
Privacy and Collection of Personal Information Policy
Nixon Psychology is committed to protecting your privacy and managing your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and relevant state-based health privacy laws. We also adhere to the ethical guidelines of the Australian Psychological Society (APS) in the collection, storage, and disclosure of personal and health information.
What Information is Collected
Nixon Psychology collects and securely stores personal information to provide psychological services. This may include:
Full name
Address
Contact telephone number(s)
Email address
Date of birth
Medical and mental health history
Billing and payment details
Appointment details and session notes
Assessment results (e.g., psychological testing)
Any other relevant information required to deliver psychological services
All physical documents provided to Nixon Psychology are securely stored in a locked space. Digital records are stored within secure systems.
How Personal Information is Collected
Personal information is collected through various interactions with Nixon Psychology, including:
When you make an enquiry or book an appointment (via phone, email, online booking system, or in person)
When you engage with Nixon Psychology via social media
·When you complete intake forms or assessments
During psychological sessions
When letters, reports, or referrals are requested or provided
When a third party (such as a GP, NDIS provider, or EAP service) refers you to Nixon Psychology, providing relevant contact or referral information
Where Personal Information is Stored
Personal information is collected through various interactions with Nixon Psychology, including:
When you make an enquiry or book an appointment (via phone, email, online booking system, or in person)
When you engage with Nixon Psychology via social media
·When you complete intake forms or assessments
During psychological sessions
When letters, reports, or referrals are requested or provided
When a third party (such as a GP, NDIS provider, or EAP service) refers you to Nixon Psychology, providing relevant contact or referral information
Consequences of Not Providing Personal Information
You have the right to withhold personal information, use a pseudonym, or remain anonymous where practicable. However, in some circumstances, it may not be possible to provide psychological services without adequate personal information, or where the law requires identification. If you choose not to provide certain information, Nixon Psychology may be unable to offer or continue services.
Consequences of Not Providing Personal Information
You have the right to withhold personal information, use a pseudonym, or remain anonymous where practicable. However, in some circumstances, it may not be possible to provide psychological services without adequate personal information, or where the law requires identification. If you choose not to provide certain information, Nixon Psychology may be unable to offer or continue services.
Purpose of Holding Personal Information
Personal information is collected and used for the following purposes:
To provide psychological services tailored to your needs
To manage appointments and billing
To communicate with you regarding your care
To conduct assessments, prepare reports, and liaise with other healthcare providers (with your consent)
To meet legal and regulatory obligations
Disclosure of Personal Information
Your personal information is kept confidential and will not be used, sold, rented, or disclosed for any purpose other than delivering psychological services, except where:
You provide written consent to share information (e.g., with another health professional)
There is a risk of serious harm to yourself or another person
There is suspected or disclosed child abuse or neglect
A serious crime has been disclosed
Your file is subpoenaed by a court of law
Disclosure is required by law or regulatory bodies
Accessing and Updating Personal Information
You have the right to request access to your personal information or to correct any inaccuracies. Requests must be made in writing to Carrie Williams (Director) Email: carrie@nixonpsychology.com.au
Requests will be acknowledged within 14 days. Nixon Psychology will take reasonable steps to provide access or correct information in line with the Privacy Act 1988 (Cth). Minimal administrative fees may apply for providing access to records.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any amendments will take effect immediately upon being posted on the Nixon Psychology website at www.nixonpsychology.com.au. By continuing to use our services after any changes, you will be deemed to have accepted the revised policy. If you disagree with the updated policy, please notify us prior to receiving further services.
Contact Us
If you have any questions or concerns about how your personal information is managed, or about this Privacy Policy, please contact Carrie Williams (Director) Email: carrie@nixonpsychology.com.au Website: www.nixonpsychology.com.au
You may also contact the Australian Psychological Society (APS) or the Office of the Australian Information Commissioner (OAIC) for more information about privacy rights or to make a complaint.